Frequently Asked Questions

The Common Questions We Get Asked Are Here.

Integritas Group is a training, marketing, and contact management system built by network marketers.
It's owned by Jason Wells and Chris Lopez. Both are USANA leaders and have been with USANA for over a decade. It's 100% owned and operated by USANA Associates!
Make sure you read the questions on this page to see if the answer to your question is already posted. We believe the best to get all your questions answered is to actually use and experience the Integritas Group system yourself. We compare it to taking a car for a test drive. You get to a point where need to "get behind the wheel." We structured a 30 day trial that will allow you to get access to the system and training resources.

In addition, all new team members have the option to schedule a free "Getting Started Right" call with one of the founders of Integritas Group. The "Getting Started Right" call is designed to answer any questions you have and help you incorporate Integritas Group into your network marketing business. Our recommendation is to go to the "Membership" page and start a Business Builder Trial Membership.

Do to time restrictions, we rarely have the time to speak with people one-on-one to answer questions. Our limited time is because we have our own network marketing businesses to build. If you need help or have more questions, please post them to our Facebook page at Facebook.com/IntegritasGroup
Yes, it is possible. Recently we released a white label option which allows you to essentially brand the system to you and your team. Our office will setup all the branding throughout the system, assist you in formatting your training videos and resources, uploading them to the system, and much more. This is a great way to have a system for you and your team, without having to spend six figures and time creating your own system from scratch or rely on a system from a network marketing outsider.

Explaining all the details in this FAQ is not practical. If you're interested, please contact our office for more details at (775) 573-8584.
Yes. However, it's a bit different than what you're used to. We don't pay commissions for referrals, however, we provide money in marketing credits, so you can apply that money to getting leads to build network marketing. We run lead programs that you can apply that money to. For more information on this program, log into your account, click Your Account in the upper right, then click Affiliate Account on the left and download the Affiliate Instructions in the left column on the next page.
Log into your account, click Your Account in the upper right, then click Affiliate Account on the left and download the Affiliate Instructions in the left column and read those. Then you will see on the main page, a drop-down box to provide specific links to people you want to send a referral affiliate link to.
An access code is a unique number that is automatically generated every time a contact is added to the system. Access codes allow you to track what information, websites and resources that your contacts are looking at. You can view the contact's access code by looking at their contact record within the system. It's located below their phone number and email address within the contact detail video. Watch this video for specific step-by-step instructions.

An invitation code is a unique code that is tied to your account. The invitation code is like an affiliate ID. Websites that incorporate the invitation code work like affiliate websites. Any person who visits the website using your invitation code link will be tagged to you. If they opt in, create an account, or purchase a product, you'll get notified and the person will appear in your system. Even if the person leaves the website and then comes back (up to 12 months later) the system knows that he is tagged to you!

To get your invitation code log into your account, click "Your Account" in the upper right > "Affiliate Account" on the left > Your invitation code is displayed. Watch this video for specific step-by-step instructions.

No, they are not. They are completely different. Make sure you're giving your prospect the correct one based on the website! If you're not sure what the website requires, either read the corresponding marketing method or go to the site and see if it says "enter access code" or "enter invitation code."
Yes, but not in the traditional sense. We believe in the idea of thanking people for referrals. However, we've seen many people's MLM business get hurt by using affiliate based MLM systems. Many people get fixated on selling the system to make more affiliate income, which takes the focus off of building the MLM business. This is good for system owner, but bad for the MLM distributor. Besides, a MLM residual income beats an affiliate income!

While we don't pay direct affiliate commissions, rather, we pay marketing credits. The marketing credits get banked in your account and you can use them for marketing related items in the system.
Step 1: Schedule your "Getting Started Right" call with the Integritas Group Founders. The system brings up a calendar to schedule your appointment when you first log into the system. If you don't see the calendar or having trouble, please post "I need to setup my Getting Started Right call" on our Facebook page at Facebook.com/IntegritasGroup

Step 2: Review the Phase I training by logging into your account -> Training -> Phase I.

Step 3: Download and review the Bootcamp PDF.

The "Getting Started Right" call will give you one-on-one attention.

I need to schedule my "Getting Started Right" call. How do I do that?

The system brings up a calendar to schedule your appointment when you first log into the system. If you don't see the calendar or having trouble, please post "I need to setup my Getting Started Right call" on our Facebook page at Facebook.com/IntegritasGroup
We have a detailed training manual with instructional videos on how to use the contact manager. You can download it from your account by clicking "Training" off the "Guide" page > "Contact Manager" under "Resources" on the left hand menu.
Yes it will! It's our goal to make the contact manager fully functional from any device. You don't need any special app or program to access it. Access Integritas Group with your device's web browser. We don't recommend that you do the majority of your prospecting and business building from your smartphone because it's hard to "crank" and keep thorough notes on just a smartphone. Many people build their business with the system by using a tablet with keyboard.
There is no app for system. Use your device's web browser to access Integritas Group.
Anti Suit Entrepreneur is a book and website created by Chris Lopez and Jason Wells to promote entrepreneurship. It's a very powerful way to get a person thinking about entrepreneurship and then introducing network marketing and USANA. Learn more by downloading the Anti Suit Entrepreneur Marketing Method by logging into your account > "Training" off the "Guide" page > "Marketing Methods" on the left hand menu.
Download the RESET Marketing Method by logging into your account > "Training" off the "Guide" page > "Marketing Methods" on the left hand menu.
Download the HealthPak Marketing Method by logging into your account > "Training" off the "Guide" page > "Marketing Methods" on the left hand menu.
Please post a question on our Facebook page at Facebook.com/IntegritasGroup or contact our office at (775) 573-8584.
We rarely host live training calls anymore. To better fit everyone's schedule and the trends of the Internet, we record and publish training videos and podcasts so you can review the training when it's convenient for your schedule! We post our training videos to our YouTube channel at YouTube.com/IntegritasGroup, our iTunes podcast channel, and FeedBurner podcast channel.

Please note that we upload the same training video to the different websites. We do this so you can review the training in the format that works best for you. Most people prefer to subscribe to the podcast channels so the training videos automatically download to their computer/tablet/smartphone.

If you would like a training focused on a specific question you have or subject, post the question or subject on our Facebook page at Facebook.com/IntegritasGroup and we'll do our best to incorporate it into our list of training topics for those podcasts and videos.
We wish would could provide one-on-one help to every member of Integritas Group, but that's simply not possible. Make sure you have thoroughly reviewed the Communication Training in Phase II as the majority of issues people have are with communication. Many of our training videos discuss particular prospecting scenarios. Use the "Search This Blog" box at http://usanaquestions.blogspot.com and the search feature (click on the magnifying glass) at our YouTube channel.
Use the "I forgot my password" link off the login page. If you still have trouble, please contact our office at (775) 573-8584.
You can upgrade or downgrade your account by logging into your Integritas Group account -> "Your Account" in the upper right -> "Manage Subscription" on the left hand menu.

Before you cancel your account, please make sure that it is what you want to do! Once your account is cancelled, all of the data and contacts you have in the system will be deleted within 30 days permanently for your security. If your canceling your account because it's not "working" for you, please get in touch with us first and we'll do our best to get the most out of the system. The system and training works, but only if you're putting in the time and effort.

To cancel your account please call us (775) 573-8584. If no one is able to answer the phone, please leave a message with your name, email address and phone number.